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Where do you ship to?

Currently we only ship to the UK (not including Northern Ireland) from this website. International Customers can view our Etsy store to purchase.

What's your turnaround time?

Our current turnaround time is always shown on the banner at the top of the home page. Please check here before ordering.

However pregnancy/birth announcement products and pocket hugs will be dispatched as a priority with an aim of 3-5 working days.

Can you rush my order?

We don't order a 'rush' service but if you need a product by a specific date then please email before placing your order and we'll always try to accommodate where we can.

Can I cancel my order?

Orders can be cancelled within 4 hours of being placed. As all items are made to order, once your item has been made unfortunately is not possible to cancel.

My order has arrived damaged, what can I do?

We're so sorry your order has arrived damaged. We make sure orders are packed as carefully as possible, but unfortunately accidents can happen. Please send us an email with details and photos so this can be resolved.

Do you make custom orders?

Sure! If you can't find what you're looking for then drop us an email and we'll happily chat!

Why are you called The Fox and the King?

So many people ask! We wanted to name the company something we wouldn't get bored of so it had to mean something. After going through many options of words and names that meant something to us, we settled on The Fox and the King. King is our surname and Fox is Alex's mums maiden name.

If our FAQs don't answer your questions and you still need help please contact us - hello@thefoxandtheking.co.uk.

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